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How bg356 Handles Your Personal Information

This Privacy Policy explains what data bg356 collects when you open an account, make deposits via bKash, Nagad, or Rocket, and use our platform.

Account DataPayment PrivacyYour Access RightsCookie ControlsContact the Team
bg356 How bg356 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, contact our support team directly. We aim to respond to data requests within a reasonable timeframe. Availability of certain rights depends on your local law and eligible regions.

Live Chat Open the chat widget from any page on bg356 and ask for the privacy or data team — the fastest path for account-specific questions.
Email Support Send your data request to our support address with your registered account details so we can verify your identity before acting.
Account Settings Some data corrections — like updating your contact number or wallet details — can be made directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

bg356 applies security measures at the account and payment layer to keep your information protected. Here is what that looks like in practice across the areas that matter most to you.

Account Security

Your account is protected with OTP verification on login. We log access attempts and flag unusual patterns — like a new device or location — before allowing session continuation.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage non-essential cookies through your browser settings at any time.

Data Retention

Active account data is held while your account remains open. After closure, we retain records only as long as required by applicable rules, then delete or anonymise them.

Requesting Changes

To update, export, or request deletion of your personal data, contact support with your account email. We verify your identity first, then process the request in line with applicable local law.

Common Questions About Your Privacy

These are the questions we hear most often about how bg356 handles personal data, cookies, and account information.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account against unauthorised access.

We share only what payment processors like bKash and Nagad need to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

We retain records for a period after account closure as required by applicable rules, then delete or anonymise them. The exact period depends on the type of data and local legal requirements.

Yes. Contact our support team with your registered account details. We verify your identity first, then provide the data export. Availability depends on your local law and eligible regions.

Send a deletion request via live chat or email with your account email address. We process it after identity verification, subject to any retention obligations under applicable rules.

We use session cookies for login continuity and analytics cookies to improve the platform. You can disable non-essential cookies through your browser settings; session cookies are needed for the platform to function.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.